Features
Everything IMPACT does, module by module.
A detailed breakdown of the capabilities available in IMPACT Solutions today.
Accident & Incident Reporting
Structured, guided reporting with separate injury and non-injury workflows. Injury reports can initiate the applicable injury / DWC-1 workers’ compensation claim workflow. Non-injury accident reports do not require injury information and do not generate DWC documentation.
- Guided multi-step report forms with required-field validation
- Injury vs. non-injury branching so each report only asks what applies
- DWC-1 claim form workflow for injury reports
- Secure employee completion link for the DWC-1, which can be sent by text message
- Business review step before the claim form is finalized
- Photo and document attachments stored privately
Claims Management
Organize and track claims information and related activity in one central place.
- Claims information organized alongside the originating report
- Status tracking for related claim activity
- Citation and inspection records with document upload
- AI-assisted field extraction from uploaded citations that users review before saving
- Activity captured in the audit trail
Corrective Actions
Document, assign, track, and review corrective actions tied to incidents and operational issues.
- Corrective actions linked to the incident or issue that prompted them
- Assignment to responsible team members
- Status tracking from open through review
- Role-based notifications so the right people are informed
Driver & Employee Information
Centralized access to driver and employee information for authorized users.
- One place to review driver and employee records
- Access limited by role and per-user permissions
- Related reports and records connected to the individual
Reports & Analytics
Turn submitted information into management visibility with filterable reports and CSV export.
- Filterable reports by date range and key fields
- Sortable result tables
- CSV export for further analysis
- Management-level visibility across operations
Potential Litigation
An early-warning feature that evaluates available claim and report information to help authorized users identify factors that may warrant additional review.
- Highlights factors in available information that may warrant additional review
- Visible only to authorized users
- Supports — never replaces — professional and legal judgment
Important: Potential Litigation indicators are informational decision-support tools only. They are not legal advice and do not predict or guarantee any outcome.
Platform-wide capabilities
- Role-based notificationsRoute new-record notifications to the roles responsible for each type of form.
- Company-wide announcementsAdministrators can broadcast announcements to everyone in the organization.
- Audit trailAdministrative and sensitive actions are recorded in an activity log.
- Multi-company supportSupport for multiple organizations, with each organization’s data kept separate.
See how IMPACT fits your operation.
Schedule a guided walkthrough with our team, or sign in if your organization already uses IMPACT.